In 2021, the Top Employer Global Certification Programme has certified and recognised just over 1 690 Top Employers across more than 120 countries. This year marks the fifth and third consecutive years in South Africa and India respectively that Smollan has been recognised as a Top Employer. In South Africa we ranked in the top 20 overall, making us the industry leaders for retail services. In India we saw a considerable improvement in our score from last year, fantastic achievements across both regions.

This year marked an exciting year for the Top Employers Institute as they celebrated their 30th anniversary of helping organisations enrich the world of work. Many organisations around the globe are certified by the Top Employers Institute when they are recognised as a company that has dedicated themselves to providing the very best working environment for employees through their progressive ‘people-first’ HR practices.

The Institute Programme has provided certified organisations with the ability to leverage their employer branding, benchmark their practices against other top performers and globally align their policies. As an independent HR certification company, the Top Employers Institute assesses participants through their global HR Best Practices Survey. In order to be certified, organisations must successfully achieve the required minimum standard as set out by the Top Employers Institute.
The HR Best Practice Survey encompasses over 100 questions which cover 600 ‘People Development’ practices across 10 topics including talent strategy; on-boarding; leadership development and culture to name a few.